Legal • Trust & Confidentiality
Privacy Policy
Last updated: July 31, 2026
At NeelaKanta Prabhu Astrology LLC, your trust is sacred. This policy explains in plain English what information we collect, how we use it, and how we keep it protected when you explore our site or book a consultation. If you have questions, we are here to help.
01 — Overview
Introduction
This Privacy Policy describes how NeelaKanta Prabhu Astrology LLC ("we," "us," or "our") collects, uses, and protects your personal information when you visit astrologerneelakantaprabhu.com and use our astrology consultation services.
We take your privacy seriously. Astrological consultations often involve sensitive personal details, including birth information and life circumstances. We treat that information with confidentiality, respect, and care, and we only use it for the purposes described in this policy.
By using our website, booking a consultation, or communicating with us through WhatsApp, phone, or email, you agree to the practices described here.
02 — Data Collection
Information We Collect
We collect information you provide directly and information collected automatically when you use our site.
Information you provide:
- Name, email address, and phone number when you request a consultation or contact us.
- Birth details such as date, time, and place of birth when needed for a chart reading, Kundli analysis, or related service.
- Messages, questions, and preferences you share before or during a consultation.
- Payment information. Payments are processed securely through Stripe. We do not store your full card number on our servers. Stripe provides us with payment confirmation and limited billing details only.
Information collected automatically:
- Browsing data such as device type, browser, pages viewed, and time spent on the site, collected through cookies and similar technologies.
- Approximate location inferred from IP address for analytics and security.
- Booking event data such as service requested and preferred time, used to improve scheduling and site experience.
03 — Purpose
How We Use Your Information
We use your information only for legitimate and clearly described purposes:
- To provide consultations, prepare astrological charts, and deliver the services you request.
- To communicate about bookings, confirmations, reminders, follow-up guidance, and support questions.
- To personalize your consultation experience based on the details you choose to share.
- To improve our website, services, and customer support, including understanding which services are most helpful.
- To comply with legal obligations, prevent fraud, and maintain the security of our systems.
- To send occasional updates or helpful spiritual guidance if you have opted in. You can opt out at any time.
06 — Storage
Data Retention
We keep your information only as long as needed for the purposes described in this policy.
- Consultation records and contact details are typically retained for up to 3 years after your last interaction so we can provide continuity if you return, unless you request deletion sooner.
- Payment confirmations and limited billing records are retained as required for accounting, tax, and fraud-prevention purposes, generally up to 7 years.
- Analytics and browsing data is retained in aggregated or anonymized form and typically deleted or anonymized after 14 to 26 months.
You may request deletion of your personal data at any time by contacting us using the details below. We will honor deletion requests unless we are required to retain information for legal or security reasons, in which case we will explain why.
07 — Control
Your Rights
Depending on where you live, you may have certain rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct inaccurate or incomplete information.
- Deletion: You can request deletion of your personal information, subject to legal retention requirements.
- Opt-out of marketing: You can unsubscribe from marketing emails at any time via the unsubscribe link in the email, or by contacting us.
- Object or restrict processing: You may have the right to object to or request restriction of certain processing, especially where we rely on legitimate interests.
To exercise these rights, contact us using the information in the Contact section. We will respond within 30 days. We do not discriminate against you for exercising your privacy rights.
08 — External
Third-Party Services
Our website may contain links to third-party sites, such as WhatsApp, payment processors, or embedded maps. When you click a third-party link or interact with embedded content, that third party may collect information under its own privacy policy. We are not responsible for the privacy practices of external sites.
We encourage you to review the privacy policies of any third-party service you use, especially Stripe for payments and WhatsApp/Meta for messaging.
09 — Age Limit
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided personal information to us, please contact us and we will promptly delete that information.
If you are between 13 and 18, please use our services only with the involvement of a parent or guardian.
10 — Updates
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.
When we update the policy, we will revise the Last Updated date at the top of this page. For material changes, we will provide additional notice, such as a banner on our website or an email if you have provided one.
We encourage you to review this policy periodically. Your continued use of our site after changes become effective means you accept the updated policy.
11 — Reach Us
Contact Information
If you have questions about this Privacy Policy, wish to exercise your rights, or want to request deletion of your personal information, please contact us:
NeelaKanta Prabhu Astrology LLC
Phone: +1 (934) 238-1927
Email: hello@astrologerneelakantaprabhu.com
Website: https://astrologerneelakantaprabhu.com
Consultations by appointment • Private remote consultations available
We aim to respond to all privacy requests within 30 days. If you are contacting us about marketing opt-out, you can also use the unsubscribe link in any email we send you.
Astrology guidance is spiritual and informational in nature and should not replace professional medical, legal, or financial advice. By using this site you agree to this Privacy Policy and our handling of information as described.